Name: The Listening Stack
Address: 1535 Seabright Ave. Ste. 100, Santa Cruz, CA, 95062, US
Telephone: (831) 498-9890

Question 1

All the information on the Internet is over whelming, where do I start?

Accepted Answer

Starting is always the biggest and hardest step to better hearing. A quick phone call to our office, (831) 498-9890, is the best place to start. One of our licensed hearing aid dispensers can answer any questions you might have and help guide you through the seemingly endless sea of information in order to help solve your hearing problems in the best way possible.

Question 2

Why can't I buy the hearing aids directly from your website?

Accepted Answer

The simple answer - buying a hearing aid online that is not fit specifically to your hearing loss or your lifestyle, would be a waste of your time and money. The only way to fit a hearing aid correctly is to sit down with a licensed hearing aid dispenser in a face-to-face environment, and have them work with you one-on-one.

Question 3

How long are the batteries supposed to last and how expensive are they?

Accepted Answer

The battery life will depend on a few factors, the size/type of battery (there are four sizes; 10, 312, 13, and 675), the hearing aid manufacturer, and the degree of hearing loss you have. Batteries can range in price, but we offer discount hearing aid batteries to everyone!

Question 4

What type of warranty do your hearing aids have?

Accepted Answer

All of our hearing aids come with factory warranties. Most warranties are going to range from 1 year to 3 years. This typically includes a loss and damage insurance coverage as well. Usually the warranty length depends on the model; the more expensive the model, the longer the warranty. We also sell extended warranties if you want extra peace of mind.

Question 5

Do I need two hearing aids or can I just use one?

Accepted Answer

If you have a hearing loss in two ears, you need help times two. If you have loss in one ear or one ear is un-aid-able, then you use one. If you have a loss in both ears and think you can get away with only wearing one hearing aid to get similar results, you are wrong. There will be a significant benefit with wearing two hearing aids versus one hearing aid when both ears have loss - especially with clarity of speech.

Question 6

Do I sleep with them in?

Accepted Answer

Most hearing aids can be worn during sleep, but often you will take them out for the night.

Question 7

Can I swim or bathe with them in?

Accepted Answer

There are a few hearing aids you can get wet, but even with those we recommend taking them out when excessive moisture or water exposure is inevitable, as a precaution.

Question 8

How long do hearing aids last?

Accepted Answer

All of our hearing aids are fully digital and can be reprogrammed for a new loss anytime. This keeps them in proper alignment and performing as they should with accordance to your hearing loss needs. However the physical electronics usually last up to ten years, with proper care, but budget and plan to replace them every 6 - 7 years.

Question 9

Why do hearing aids cost so much?

Accepted Answer

The answer is simple: technology + tiny size + great patient care = $$. Hearing aids are a mixture of amazing technology and a hearing health provider's attention to detail. With both, you’ll be hearing much better and enjoying life to its fullest!

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