All of our custom hearing aids and ear plugs have a 60 day risk-free trial which ensures that your custom product(s) fit correctly, provide the proper seal for noise or water protection, and are comfortable to wear for long periods of time (described as eight to ten hours). If you’re not completely satisfied with your custom product we’ll remake, exchange, or give you a full refund of the original purchase price.
In addition to our 60 day risk-free trial, we offer a one year limited warranty on all our custom made products protecting them against manufacturer defect or material tears due to build quality. The warranty does not cover loss or damage, but we do offer insurance for loss and damage on most of our products.
We’re proud of the products and services we offer and stand behind our guarantee, so if you have any questions or concerns please refer to our full website terms & conditions or send us an email at firstname.lastname@example.org and we’ll get back to you within a 24-hour period. Hearing aid warranties range from 1 - 3 years depending on the make and model. If you have questions about hearing aid trial periods, warranties, loss and damage insurance, etc., feel free to contact us using the same information above.
Thank you for considering our company in your search for the best custom ear products. We look forward to helping you and your ears live a happier and healthier life!